Monitoring - NWEA engineers have identified a solution to the Text-to-Speech (TTS) issue that was impacting students testing on iPads using IOS 15.4.1. The Text-to Speech (TTS) issue is resolved by updating iPads to IOS 15.5, which was released on Monday 5/16/22.

If you are conducting MAP Growth testing using iPads with IOS 15.4.1, we recommend that you update to IOS 15.5. If you are unable to update your iPads, we recommend that you conduct testing using different device (e.g., Chromebook, etc.).

NWEA engineers continue to work with the vendor who provides MAP Growth Text-to-Speech functionality to develop a solution for the issue with IOS 15.4.1. We will post additional information as it is discovered.

If you have any questions or concerns, please contact NWEA technical support.

May 17, 14:06 PDT
Identified - We have received reports that students taking MAP Growth 2-5 and 6+ tests on iPads using IOS 15.4.1 are experiencing issues using the Text-to-Speech (TTS) feature. The TTS will occasionally stop reading the last few words of a sentence and then jump forward and begin reading the next sentence.

After an investigation by NWEA engineers, it was discovered that students using IOS 15.4.1 on iPads were experiencing the issue with TTS while students using IOS15.2 on iPads were not. This issue is ongoing, and students taking the 2-5 or 6+ test will continue to experience issues when using TTS on iPads that have IOS 15.4.1 installed.

It is important to note that students who experience this issue are still able to complete tests, which means that test data is not lost and can be viewed in MAP Growth reports.

If you have students who experience an issue while using Text-to-speech (TTS) and are concerned they were not receiving the full accommodation, our recommendation is that you re-test the student. In order to re-test the student with a fully functional TTS capability, students will need to use an iPad with IOS 15.2 or a different device (e.g., Chromebook, etc.)

NWEA engineers continue to work with the vendor who provides MAP Growth Text-to-Speech functionality. We will post additional information as it is discovered.

May 5, 15:27 PDT

About This Site

Welcome to the NWEA multi-product status page! We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information.

Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates to the NWEA Status Page. To receive ongoing updates via email and/or text once you have been alerted to a service issue, subscribe to the specific incident or maintenance window on the NWEA Status Page.

For more information on subscribing to updates, see below:
• Receive initial notification of a service issue: How to subscribe to updates to the NWEA Status page
• Subscribe to ongoing updates for a service issue: How to subscribe to an incident on the NWEA Status Page

If you are having problems with testing or administration and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact NWEA Partner Support (877-469-3287 or techsupport@nwea.org).

You can view upcoming maintenance windows here: System Maintenance Windows.

MAP Growth Operational
MAP Growth Student Testing ? Operational
MAP Growth Admin User Interface (MARC) ? Operational
MAP Growth Reports User Interface ? Operational
MAP Skills Operational
MAP Skills Student Testing Operational
MAP Skills Student Dashboard Operational
MAP Skills Educator Dashboard Operational
MAP Reading Fluency Operational
MAP Reading Fluency Student Testing ? Operational
MAP Reading Fluency Educator Dashboard ? Operational
NWEA State Assessments Operational
Student Testing Operational
Test Administration ? Operational
Reports Operational
Professional Learning Online ? Operational
NWEA Connection Operational
Partner Support Portal Operational
Professional Learning Portal Operational
Implementation Site Operational
NWEA.org ? Operational
MAP Accelerator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Completed - The scheduled maintenance has been completed.
Jun 17, 23:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 17:01 PDT
Scheduled - MAP Growth, MAP Skills, MAP Reading Fluency, PL Online and NWEA State Assessments will be unavailable starting on Friday, June 17th @ 5:00 PM PT through Saturday, June 18th @ 10:00 AM PT, for scheduled system maintenance.

Because we want you to have access to any reports you may request, we highly suggest running your last report two hours prior to the scheduled system maintenance start time. This will help to ensure that the system completes your report before the downtime begins.

Jun 13, 15:11 PDT
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.