NWEA Status

All Systems Operational

About This Site

Welcome to the NWEA multi-product status page! We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information.

Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates to the NWEA Status Page. To receive ongoing updates via email and/or text once you have been alerted to a service issue, subscribe to the specific incident or maintenance window on the NWEA Status Page.

For more information on subscribing to updates, see below:
• Receive initial notification of a service issue: How to subscribe to updates to the NWEA Status page
• Subscribe to ongoing updates for a service issue: How to subscribe to an incident on the NWEA Status Page

If you are having problems with testing or administration and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact NWEA Partner Support (877-469-3287 or techsupport@nwea.org).

You can view upcoming maintenance windows here: System Maintenance Windows.

MAP Growth Operational

MAP Growth Student Testing Operational

MAP Growth Admin User Interface (MARC) Operational

MAP Growth Reports User Interface Operational

MAP Reading Fluency Operational

MAP Reading Fluency Student Testing Operational

MAP Reading Fluency Educator Dashboard Operational

NWEA State Assessments Operational

Student Testing Operational

Test Administration Operational

Reports Operational

Professional Learning Online Operational

NWEA Connection Operational

Partner Support Portal Operational

Professional Learning Portal Operational

Implementation Site Operational

NWEA.org Operational

MAP Accelerator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 12, 2024

No incidents reported today.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

MAP Growth Reports Maintenance

Completed - The scheduled maintenance has been completed.
Sep 8, 16:33 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 8, 16:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 15:11 PDT

Scheduled - We have identified needed maintenance with some MAP Growth reports and will temporarily suspend access to reports.

Thank you for your understanding as we work to resolve this matter. We will provide further updates as soon as access is restored.
Sep 6, 15:10 PDT

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Sep 5, 2024

Proctors Unable to Access Open Test Sessions

Resolved - NWEA engineers have resolved the lingering issue of proctors being unable to access open test sessions that were started on 9/4/2024. Please continue testing as usual.
Sep 5, 11:57 PDT

Identified - After yesterday's system issue, some test sessions are stuck and unable to be resumed. NWEA engineers are working to identify a solution. In the meantime, District Proctors can create test sessions on behalf of teachers to get them started as a workaround.
Sep 5, 07:56 PDT

Sep 4, 2024

MAP Suite of Products Access issues

Resolved - NWEA engineers have resolved this issue. All indications are that partners are able to login to the NWEA start page and resume use of NWEA products.

NWEA engineers continue to monitor this issue.

There was no loss of assessment data during this incident. All MAP Growth tests that were able to complete have been saved in the system.
Sep 4, 12:09 PDT

Monitoring - NWEA engineers have narrowed down the issue to a third party vendor, and are now working with them to identify the root cause and have implemented a potential fix. All indications are that partners are able to login to MAP Growth. NWEA engineers continue to monitor this issue.

We recommend that if you suspended testing for today, you continue to suspend testing until tomorrow.

There was no loss of assessment data during this incident. All MAP Growth tests that were able to complete have been saved in the system.
Sep 4, 10:23 PDT

Update - NWEA engineers are currently investigating an issue where many partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and NWEA State Assessments - Test Administration.

We recommend suspending testing; please subscribe to this post for further updates.
Sep 4, 08:03 PDT

Update - NWEA engineers are currently investigating an issue where many partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and Acacia.

We recommend suspending testing; please subscribe to this post for further updates.
Sep 4, 06:23 PDT

Update - We are continuing to investigate this issue.
Sep 4, 06:07 PDT

Update - We are continuing to investigate this issue.
Sep 4, 06:06 PDT

Investigating - NWEA engineers are currently investigating an issue where some partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and Acacia. Some partners can log in and access the start page but are noticing a slower load time than usual.

We recommend continuing testing if you can log in successfully. If you are unable to log in, please discontinue testing and subscribe to this post for further updates.
Sep 4, 06:01 PDT

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Issue with Display of Data in Select MAP Growth Reports

Resolved - This issue is resolved. All MAP Growth reports are operational and data from 8/28/24 test events is now visible
Aug 29, 12:54 PDT

Monitoring - Update: NWEA engineers identified a root cause and have implemented a fix. All MAP Growth reports should be fully functional.

NWEA engineers continue to monitor this issue.

Please note, there was no loss of data; all MAP Growth test data is securely recorded in the MAP Growth system. This issue was solely related to the display of data in specific reports.

We will provide updates if there is any important information to share.
Aug 29, 10:05 PDT

Investigating - Currently, the District Profile, School Profile, and Class Profile reports are not displaying assessment data for tests completed on 8/28/2024. However, data for tests completed on or before 8/28/2024 remains accessible through the Student Profile report or other legacy reports. NWEA engineers are actively investigating this issue. Please note, there is no loss of data; all MAP Growth test data is securely recorded in the MAP Growth system. This issue is solely related to the display of data in specific reports.

We will provide updates as soon as more information becomes available. In the meantime, we recommend continuing with your normal testing schedule.
Aug 29, 08:12 PDT