Update - All reporting systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 2:00 PM EST/11:00 AM PST on Wednesday, January 19th.
Jan 18, 10:12 PST
Jan 18, 10:12 PST
Update - All reporting systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Tuesday, January 11, 2022.
Jan 7, 13:25 PST
Jan 7, 13:25 PST
Update - All reporting systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Friday, January 7, 2022.
Jan 3, 13:15 PST
Jan 3, 13:15 PST
Update - Over the weekend, NWEA performed maintenance to improve report system performance. All reporting systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Monday, January 3, 2022
Dec 20, 13:59 PST
Dec 20, 13:59 PST
Monitoring - NWEA engineers are continuing to investigate and monitor this matter, though reports are operating normally at the moment.
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Monday, December 20.
Dec 16, 10:21 PST
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Monday, December 20.
Dec 16, 10:21 PST
Investigating - We are receiving calls this morning about intermittent report system slowness. NWEA engineers are continuing to investigate this matter. We will update the page with additional information by 5:00 PM EST Thursday (12/16/21).
Dec 16, 07:02 PST
Dec 16, 07:02 PST
Monitoring - NWEA engineers identified the root cause of today’s error message and implemented a solution. Partners are no longer receiving an error message when attempting to access MAP Reports. While MAP reporting is currently fully functional, NWEA engineers will continue to monitor the situation for system slowness. If you experience an issue with MAP reporting, please contact NWEA technical support.
Dec 15, 15:53 PST
Dec 15, 15:53 PST
Update - NWEA engineers identified the root cause of today’s error message and implemented a solution. Partners are no longer receiving an error message when attempting to access MAP Reports. While MAP reporting is currently fully functional, NWEA engineers will continue to monitor the situation for system slowness. If you experience an issue with MAP reporting, please contact NWEA technical support.
Dec 15, 15:51 PST
Dec 15, 15:51 PST
Investigating - Some NWEA partners are experiencing slowness or errors when accessing reports. If you are experiencing issues accessing reports, we recommend that you try again later this afternoon/evening after peak mid-day usage.
NWEA engineers continue to investigate this issue. We apologize for the inconvenience and will update this page by 8:00 PM EST on Wednesday, December 15.
NOTE: NWEA Partner Support Services are now fully functional. NWEA.org is fully operational.
Dec 15, 11:10 PST
NWEA engineers continue to investigate this issue. We apologize for the inconvenience and will update this page by 8:00 PM EST on Wednesday, December 15.
NOTE: NWEA Partner Support Services are now fully functional. NWEA.org is fully operational.
Dec 15, 11:10 PST
Update - NWEA engineers are continuing to investigate and monitor this matter, though reports are operating normally at the moment. We will update the page with additional information by 5:00 PM EST Wednesday (12/15/21)
Dec 14, 11:42 PST
Dec 14, 11:42 PST
Update - We are receiving reports today of intermittent report system slowness. NWEA engineers are continuing to investigate this matter. We will update the page with additional information by 5:00 PM EST Tuesday (12/14/21).
Dec 14, 08:19 PST
Dec 14, 08:19 PST
Update - NWEA engineers are continuing to investigate and monitor this matter, though reports are operating normally at the moment.
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Tuesday, December 14.
Dec 13, 15:04 PST
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Tuesday, December 14.
Dec 13, 15:04 PST
Update - NWEA engineers are continuing to investigate and monitor this matter, though reports are operating normally at the moment.
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Monday, December 13.
Dec 10, 12:27 PST
We will update the page with additional information by 5:00pm Eastern/2:00pm Pacific on Monday, December 13.
Dec 10, 12:27 PST
Update - NWEA engineers have taken actions to restore reporting performance and are continuing to investigate this matter. We will update this page with additional information by 5:00 PM EST Friday (12/10/21)
Dec 10, 08:56 PST
Dec 10, 08:56 PST
Update - We are receiving indicators this morning of intermittent report system slowness. NWEA engineers are continuing to investigate this matter. We will update the page with additional information by 5:00 PM EST Thursday (12/10/21).
Dec 10, 07:43 PST
Dec 10, 07:43 PST
Update - NWEA engineers are continuing to investigate this matter, and all systems continue to operate normally. We will update the page with additional information by 5:00 PM EST Friday (12/10/21)
Dec 9, 13:48 PST
Dec 9, 13:48 PST
Update - NWEA engineers are continuing to investigate this matter. We will update the page with additional information by 5:00 PM EST Thursday (12/09/21)
Dec 9, 08:56 PST
Dec 9, 08:56 PST
Monitoring - NWEA engineers are continuing to investigate this matter, though reports are operating normally at the moment.
We will update the page with additional information by 12:00 PM EST Thursday (12/09/21)
Dec 8, 16:24 PST
We will update the page with additional information by 12:00 PM EST Thursday (12/09/21)
Dec 8, 16:24 PST
Investigating - We have received reports that users may be experiencing longer than expected load times when trying to access MAP Growth reports. NWEA engineers are currently investigating this matter.
If you experience delays accessing MAP Growth reports, please try again later this afternoon.
We apologize for the inconvenience and will update the page with additional information by 5:00 PM EST Wednesday (12/08/21)
Dec 8, 08:14 PST
If you experience delays accessing MAP Growth reports, please try again later this afternoon.
We apologize for the inconvenience and will update the page with additional information by 5:00 PM EST Wednesday (12/08/21)
Dec 8, 08:14 PST
Update - All systems are currently operating normally. We will continue to monitor this matter and will update the page with additional information by 2:00 PM EST/11:00 AM PST on Wednesday, January 19th.
Jan 18, 10:10 PST
Jan 18, 10:10 PST
Update - All systems are currently operating normally. We will continue to monitor this matter and will update the page with additional information by 2:00 PM EST/11:00 AM PST on Tuesday, January 18th.
Jan 14, 10:20 PST
Jan 14, 10:20 PST
Update - All systems are currently operating normally. We will continue to monitor this matter and will update the page with additional information by 2:00 PM EST/11:00 AM PST on Friday, January 14.
Jan 13, 13:51 PST
Jan 13, 13:51 PST
Monitoring - All systems are currently operating normally. We will continue to monitor this matter and will update the page with additional information today by 5:00 PM EST/2:00 PM PST.
Jan 13, 08:29 PST
Jan 13, 08:29 PST
Update - NWEA engineers have implemented a solution, and all testing indicates that the test slowness issue is resolved. We recommend that you continue with your normal MAP Growth testing schedule for Thursday, January 13, 2022. NWEA engineers will continue to monitor this situation. We will update this page with additional information by 12pm EST / 9:00am PST on Thursday 1/13/22
Jan 12, 23:03 PST
Jan 12, 23:03 PST
Update - NWEA engineers have identified a potential root cause of the issue and have scheduled downtime to implement a solution. MAP Growth will be unavailable between 9pm –11pm PST Wednesday 1/12/22. MAP Growth student testing will be offline during this time period, but MAP Growth reporting will still be fully operational. No other NWEA products are impacted by this downtime.
We recommend continuing with your normal MAP Growth testing schedule tomorrow (Thursday 1/13/22).
We will update this page with additional information by 3am EST / 12:00am (midnight) PST on Thursday 1/13/22.
Our NWEA support team continues to experience issues with the phone system, which may impact their ability to respond to voicemails from partners. If your voicemail is not returned within 3 hours, please use our chat or email support.
Jan 12, 11:40 PST
We recommend continuing with your normal MAP Growth testing schedule tomorrow (Thursday 1/13/22).
We will update this page with additional information by 3am EST / 12:00am (midnight) PST on Thursday 1/13/22.
Our NWEA support team continues to experience issues with the phone system, which may impact their ability to respond to voicemails from partners. If your voicemail is not returned within 3 hours, please use our chat or email support.
Jan 12, 11:40 PST
Identified - NWEA engineers have identified a potential root cause and are currently working on implementing a solution. We will update this page with additional information and recommendations about testing for tomorrow by 3pm EST / 12:00pm PST on Wednesday 1/12/22.
Jan 12, 08:55 PST
Jan 12, 08:55 PST
Update - The MAP Growth testing system is experiencing issues, including slow performance and error messages while testing. If you are experiencing these symptoms, we recommend postponing testing until this issue is resolved. NWEA engineers are investigating this matter. We will update the page with additional information by 12:00pm EST/9:00am PST on Wednesday, January 12, 2022.
Jan 12, 07:18 PST
Jan 12, 07:18 PST
Investigating - We have received reports that students may be experiencing system slowness while taking MAP Growth tests. NWEA engineers are investigating this matter. We will update the page with additional information by 11:00am EST/8:00am on Wednesday, January 12, 2022. We recommend proceeding with your normal testing schedule. If you experience an issue with MAP Growth, please contact NWEA technical support.
Jan 12, 06:20 PST
Jan 12, 06:20 PST
Update - All systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 3:00pm EST/12:00pm PST on Wednesday, January 12, 2022. We recommend proceeding with your normal testing schedule. If you experience an issue with MAP Growth, please contact NWEA technical support.
Jan 12, 04:57 PST
Jan 12, 04:57 PST
Monitoring - All systems are currently operating normally. We will continue to monitor this matter, and will update the page with additional information by 8:00am Eastern/5:00am Pacific on Wednesday, January 12, 2022. We recommend proceeding with your normal testing schedule. If you experience an issue with MAP Growth, please contact NWEA technical support.
Jan 11, 11:27 PST
Jan 11, 11:27 PST
Investigating - We are receiving some reports of system slowness during MAP Growth testing. Engineers are investigating the situation. We will provide further information before 5 PM Eastern Time.
Jan 11, 06:41 PST
Jan 11, 06:41 PST
About This Site
Welcome to the NWEA multi-product status page! We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information.
Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates to the NWEA Status Page. To receive ongoing updates via email and/or text once you have been alerted to a service issue, subscribe to the specific incident or maintenance window on the NWEA Status Page.
For more information on subscribing to updates, see below:
• Receive initial notification of a service issue: How to subscribe to updates to the NWEA Status page
• Subscribe to ongoing updates for a service issue: How to subscribe to an incident on the NWEA Status Page
If you are having problems with testing or administration and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact NWEA Partner Support (877-469-3287 or techsupport@nwea.org).
You can view upcoming maintenance windows here: System Maintenance Windows.
MAP Growth
Operational
MAP Growth Student Testing
?
Operational
MAP Growth Admin User Interface (MARC)
?
Operational
MAP Growth Reports User Interface
?
Operational
MAP Skills
Operational
MAP Skills Student Testing
Operational
MAP Skills Student Dashboard
Operational
MAP Skills Educator Dashboard
Operational
MAP Reading Fluency
Operational
MAP Reading Fluency Student Testing
?
Operational
MAP Reading Fluency Educator Dashboard
?
Operational
NWEA State Assessments
Operational
Student Testing
Operational
Test Administration
?
Operational
Reports
Operational
Professional Learning Online
?
Operational
NWEA Connection
Operational
Partner Support Portal
Operational
Professional Learning Portal
Operational
Implementation Site
Operational
NWEA.org
?
Operational
MAP Accelerator
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance