Resolved -
Engineers have resolved the test behavior issue. If you had started and suspended impacted tests last week, you can now resume those tests from the point at which they were suspended. However, if you experienced premature termination of a test, you will need to restart the test from the beginning. We sincerely apologize for the inconvenience this may have caused.
Jun 5, 07:59 PDT
Monitoring -
The engineering team has found the cause of the problematic test behavior and has begun applying and validating a fix for the issue. We will post another update no later than 8:00 AM PDT, Tuesday, June 5.
Our guidance remains the same at this time. If you started and suspended impacted tests last week, please refrain from resuming these tests until further guidance is posted. If you initiated new tests yesterday or will initiate new tests today, you can proceed with testing as planned.
Jun 5, 06:59 PDT
Update -
The engineering team has found the cause of the problematic test behavior and requires additional time to validate and confirm a fix for the issue. We will post another update no later than 7:00AM PDT, Tuesday, June 5.
Our guidance remains the same at this time. If you started and suspended impacted tests last week, please refrain from resuming these tests until further guidance is posted. Alternatively, if you urgently need to complete your spring testing, you may terminate the tests you started last week and restart the tests from the beginning (if your district permits this). If you initiated new tests today or will initiate new tests tomorrow, you can proceed with testing as planned.
Jun 4, 23:42 PDT
Update -
The engineering team has found the cause of the problematic test behavior and requires three additional hours to validate and confirm a fix for the issue. We will post another update no later than 12:00 AM PDT, Tuesday, June 5.
Our guidance remains the same at this time. If you started and suspended impacted tests last week, please refrain from resuming these tests until further guidance is posted. Alternatively, if you urgently need to complete your spring testing, you may terminate the tests you started last week and restart the tests from the beginning (if your district permits this). If you initiated new tests today or will initiate new tests tomorrow, you can proceed with testing as planned.
Jun 4, 21:00 PDT
Update -
The engineering team has found the cause of the problematic test behavior and continues to work on a fix for the issue. We will post another update no later than 9:00 PM PDT tonight, Monday, June 4. If you started and suspended impacted tests last week, please refrain from resuming these tests until further guidance is posted. Alternatively, if you urgently need to complete your spring testing, you may terminate the tests you started last week and restart the tests from the beginning (if your district permits this). If you initiated new tests today or will initiate new tests tomorrow, you can proceed with testing as planned.
Jun 4, 16:57 PDT
Identified -
The engineering team has found the cause of this problematic test behavior and is working on a fix for the issue. We will post another update no later than 5PM PDT today. If you started and suspended impacted tests last week, please continue to plan to refrain from resuming testing until further guidance is posted. If you initiated new tests today or will initiate new tests tomorrow, you can proceed with testing as planned.
Jun 4, 12:22 PDT
Update -
The premature termination issue impacting tests below appears to only be impacting tests that were started and suspended last week. If you started one of the tests listed below last week and suspended the test, please hold off on resuming the test until we have posted further guidance on this page. Any new test events started today are not impacted and you can proceed with testing. We sincerely apologize for the inconvenience. Our engineers are working hard to identify the cause of the issue and provide a resolution. We will post an update to this page by 12:30 PM PDT.
Growth: Math K-2 CCSS 2010 V2
Growth: Math 2-5 CCSS 2010 V2
Growth: Math 6+ CCSS 2010 V2
Growth: Reading K-2 CCSS 2010
Growth: Reading 2-5 CCSS 2010 V3
Growth: Reading 6+ CCSS 2010 V3
Jun 4, 10:13 PDT
Update -
Investigation on this matter continues. We will post another update by 11 AM PDT. We apologize for any inconvenience.
Jun 4, 08:54 PDT
Investigating -
We have received reports that the following tests are terminating prematurely:
Growth: Math 2-5 CCSS 2010 V2
Growth: Math 6+ CCSS 2010 V2
Growth: Reading 2-5 CCSS 2010 V3
Growth: Reading 6+ CCSS 2010 V3
Engineers are researching the cause now. We will post an update before 9 AM PDT. We apologize for any inconvenience.
Jun 4, 06:48 PDT
