NWEA Status

MAP Growth Testing

Update - We deployed an improvement overnight and have continued to see stable performance for MAP Growth today. No interruptions have been detected since Wednesday morning. As a precaution, we will continue monitoring closely over the weekend.
Sep 12, 2025 - 13:28 PDT

Update - No interruptions have been detected for MAP Growth today and performance has remained normal since yesterday morning. As a precaution, we will continue monitoring performance closely today and tomorrow. Thank you for your continued patience.
Sep 11, 2025 - 12:49 PDT

Update - MAP Growth performance has remained stable today, and we have not observed any additional testing or proctor errors. As a precaution, we will continue monitoring performance closely and working to address the underlying cause. Thank you for your continued patience.
Sep 10, 2025 - 20:01 PDT

Update - MAP Growth experienced a brief interruption yesterday (9/9/25) between 6:30AM – 6:45AM PT and again today (9/10/25) between 7:00AM – 7:20AM PT. During this time, some students may have seen a message indicating an assessment item was taking too long and some proctors may have experienced slow loading times.

Performance is stable and our teams are closely monitoring while working to address the underlying cause. Thank you for your patience.
Sep 10, 2025 - 10:08 PDT

Monitoring - Please be advised we have received reports that some users may have experienced error messages when accessing MAP Growth this morning between 6:30AM PT and 6:45AM PT. Operations have stabilized and we continue to investigate the cause. Thank you for your patience.
Sep 09, 2025 - 07:51 PDT

About This Site

Welcome to the NWEA multi-product status page! We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information.

Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates to the NWEA Status Page. To receive ongoing updates via email and/or text once you have been alerted to a service issue, subscribe to the specific incident or maintenance window on the NWEA Status Page.

For more information on subscribing to updates, see below:
• Receive initial notification of a service issue: How to subscribe to updates to the NWEA Status page
• Subscribe to ongoing updates for a service issue: How to subscribe to an incident on the NWEA Status Page

If you are having problems with testing or administration and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact NWEA Partner Support (877-469-3287 or techsupport@nwea.org).

You can view upcoming maintenance windows here: System Maintenance Windows.

MAP Growth Operational

MAP Growth Student Testing Operational

MAP Growth Admin User Interface (MARC) Operational

MAP Growth Reports User Interface Operational

Instructional Connections Operational

MAP Reading Fluency Operational

MAP Reading Fluency Student Testing Operational

MAP Reading Fluency Educator Dashboard Operational

Coach Operational

NWEA State Assessments Operational

Student Testing Operational

Manage Online Testing Operational

Reports Operational

Professional Learning Online Operational

Start Page Operational

Implementation Site Operational

NWEA.org Operational

MAP Accelerator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2025

No incidents reported today.

Sep 12, 2025

NWEA Rostering Service Interruption

Resolved - This incident has been resolved.
Sep 12, 10:09 PDT

Monitoring - All organizations are now able to roster. Some customers may still experience errors when attempting to log in after rostering and we are working to address those issues as quickly as possible.
Sep 4, 10:59 PDT

Update - Our teams continue working to enable rostering for a small group of remaining organizations. Some customers may experience errors when attempting to log in after successfully rostering and we are working to address those issues as quickly as possible. Thank you for your continued patience.
Sep 4, 06:09 PDT

Update - Our teams have implemented additional options for organizations to roster educators and students. As of this update the majority of organizations can roster successfully. Additionally, we have released changes that have mitigated the delays some administrators experienced last week.

Thank you for your patience and your partnership during this issue.
Aug 21, 12:39 PDT

Update - Some customers may experience delays when using the HMH Rostering Service. Our teams are working to address these delays as quickly as possible.

Districts using NWEA Clever, NWEA Classlink or NWEA file based rostering are not impacted by this delay.

If you are attempting to use the HMH Rostering Service today and notice it is taking longer than expected, please allow the process to complete and do not resubmit as this will increase the delay. Thank you for your patience as we work to address this issue.
Aug 12, 13:11 PDT

Update - The HMH Rostering Service is performing normally without delays for applicable partners. Thank you for your patience as we worked to address this issue.
Aug 8, 16:05 PDT

Update - Customers utilizing the HMH Rostering Service may experience delays in rostering today. Districts using NWEA Clever, NWEA Classlink or NWEA file based rostering are not impacted by this delay.

We are working to address these delays as quickly as possible.
Aug 8, 13:16 PDT

Update - Customers may experience delays in rostering today. We are working to address these delays as quickly as possible.
Aug 8, 12:54 PDT

Update - Our teams have enabled the vast majority of customers to roster. The small remaining who are still unable to roster will see a message when they attempt to roster within the platform and we are working to restore these final customers as quickly as possible. Thank you for your patience as we work to resolve this issue.
Aug 5, 13:29 PDT

Update - We continue working to restore rostering service for all customers, thank you for your patience.

If your Administrator receives a platform message indicating you are unable to roster, please do not attempt to roster. Once rostering service for your organization has been restored, this message will no longer appear.
Aug 1, 11:30 PDT

Update - We continue working to restore rostering service for all customers. If your Administrator receives a platform message indicating you are unable to roster, please do not attempt to roster. Once rostering service for your organization has been restored, this message will no longer appear.
Jul 23, 10:08 PDT

Update - Our teams have made more progress in restoring rostering service, however some organizations remain unable to roster. Addressing this issue is our top priority and we thank you for your patience.

If your Administrator receives a message indicating you are unable to roster, please do not attempt to roster. Once rostering service for your organization has been restored, this message will no longer appear.
Jul 22, 11:37 PDT

Update - We continue working to restore rostering service for all customers. If your organization is impacted, an alert will display for Administrators communicating that they should not attempt to roster.
Jul 21, 07:11 PDT

Update - Our teams have restored rostering service for the bulk of our users. However, some still remain unable to roster. If your organization is impacted, an alert will display for Administrators communicating that they should not attempt to roster.

The next update is planned for Monday morning and we thank you for your patience as we work to restore service.
Jul 20, 14:44 PDT

Update - Our teams are making progress restoring rostering service for all organizations.
Jul 20, 10:25 PDT

Update - Work continues to restore rostering services. If your organization is impacted by this issue a message will display for Administrators when attempting to roster.

If you see this message, please delay any rostering activities. If you do not see this message, you are able to roster without any issues.
Jul 19, 09:16 PDT

Update - We have restored rostering for some organizations and our teams will continue working to restore all remaining organizations.
Jul 18, 17:13 PDT

Identified - We have identified an issue impacting the HMH Rostering Service and Administrators are unable to roster. If you are only using the legacy NWEA rostering service, MARC file or manual rostering is available.

We are working to resolve this issue as quickly as possible, and updates will be provided here when information becomes available. Thank you for your patience during this disruption.
Jul 18, 12:42 PDT

Sep 11, 2025

Sep 10, 2025

Sep 9, 2025

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.