Update - We’ve received reports from some partners that students and proctors are having screen loading issues or are receiving an error message when attempting to log into MAP Reading Fluency. This issue is not related to the connectivity issues experienced last week, and does not impact MAP Growth. If you experience a screen loading issue - please close the app or browser window, reopen the app or open a new browser window, and attempt to login a second time. If you continue to experience screen loading issues after attempting to login a second time, please contact NWEA technical support. NWEA Engineers are working around the clock to determine root cause and develop a solution. Please continue with your normal test schedules. We will update the page by 8:00 AM EDT tomorrow (9/23/20).
Sep 22, 12:23 PDT
Investigating - We’ve received reports from some partners that students and proctors are having screen loading issues or are receiving an error message when attempting to log into MAP Reading Fluency. This issue is not related to the connectivity issues experienced last week, and does not impact MAP Growth. If you experience a screen loading issue - please close the app or browser window, reopen the app or open a new browser window, and attempt to login a second time. If you continue to experience screen loading issues after attempting to login a second time, please contact NWEA technical support. NWEA Engineers are investigating. Please continue with your normal test schedules. We will update the page by 3:30 PM EDT.
Sep 22, 10:50 PDT

About This Site

Welcome to the NWEA multi-product status page! We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information.

Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates to the NWEA Status Page. To receive ongoing updates via email and/or text once you have been alerted to a service issue, subscribe to the specific incident or maintenance window on the NWEA Status Page.

For more information on subscribing to updates, see below:
• Receive initial notification of a service issue: How to subscribe to updates to the NWEA Status page
• Subscribe to ongoing updates for a service issue: How to subscribe to an incident on the NWEA Status Page

If you are having problems with testing or administration and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact NWEA Partner Support (877-469-3287 or techsupport@nwea.org).

You can view upcoming maintenance windows here: System Maintenance Windows.

MAP Growth Operational
MAP Growth Student Testing ? Operational
MAP Growth Admin User Interface (MARC) ? Operational
MAP Growth Reports User Interface ? Operational
MAP Skills Operational
MAP Skills Student Testing Operational
MAP Skills Student Dashboard Operational
MAP Skills Educator Dashboard Operational
MAP Reading Fluency Degraded Performance
MAP Reading Fluency Student Testing ? Degraded Performance
MAP Reading Fluency Educator Dashboard ? Degraded Performance
NWEA State Summative Assessments Operational
Summative Student Testing Operational
Summative Test Administration ? Operational
Summative Reports Operational
Children's Progress Academic Assessment (CPAA) Operational
Professional Learning Online ? Operational
NWEA Connection Operational
Partner Support Portal Operational
Professional Learning Portal Operational
Implementation Site Operational
NWEA.org ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020

Unresolved incident: MAP Reading Fluency Screen Loading Issues.

Sep 21, 2020
Resolved - Engineers implemented a solution last Friday (9/17/20), and all system performance indicates that the connectivity issues are resolved. We recommend that you continue testing.
Sep 21, 09:26 PDT
Update - Engineers implemented a solution last Friday (9/17/20), and all testing indicates that the connectivity issues are resolved. We recommend that you continue testing. We will update this page by 12:30 PM EDT today (9/21/20).
Sep 21, 04:59 PDT
Update - Engineers implemented a solution last night (9/17/20), and all testing indicates that the connectivity issues are resolved. We recommend that you continue testing. We will update this page by 8:00 AM EDT Monday (9/21/20).
Sep 18, 12:14 PDT
Update - Engineers implemented a solution last night (9/17/20), and all testing indicates that the connectivity issues are resolved. We recommend that you continue testing. We will update this page by 3:30 PM EDT today. (9/18/20).
Sep 18, 07:49 PDT
Monitoring - Engineers implemented a solution last night (9/17/20), and all testing indicates that the connectivity issues are resolved. We will update this page by 11:00 AM EDT today. (9/18/20).
Sep 18, 05:00 PDT
Update - Engineers are implementing a solution before 11:59PM EDT, and are confident that the connectivity issues will be resolved. We will update this page by 8:00 AM EDT tomorrow. (9/18/20).
Sep 17, 12:28 PDT
Identified - Engineers have identified the root cause and are developing and testing a solution. Student data has not been affected by connectivity issues. Some of our partners have had moderate success overcoming the issue by refreshing the page and/or waiting several minutes. If you are not experiencing connectivity issues, we would recommend that you continue with your normal testing schedule. If you are experiencing connectivity issues, we recommend that you (1) contact technical support or your account manager to inform them of your status and (2) suspend your test schedule until we resolve this issue. We will update this page by 3:30 PM EDT today.
Sep 17, 09:24 PDT
Update - NWEA Engineers are continuing to work around the clock to investigate and resolve the issue. Student data has not been affected. Some of our partners have had moderate success overcoming the issue by refreshing the page and/or waiting several minutes. If you are not experiencing connectivity issues, we would recommend that you continue with your normal testing schedule. If you are experiencing connectivity issues, we recommend that you (1) contact technical support or your account manager to inform them of your status and (2) suspend your test schedule until we resolve this issue. We will update this page by 12:30 PM EDT today.
Sep 17, 05:17 PDT
Update - From approximately 7:00 - 10:00 PM EDT today (9/16/20), NWEA engineers will be implementing a change to the system in the effort to address the recent connectivity issues. If you notice any impact to connectivity or performance, please contact technical support and inform them of your situation. This specific time was chosen because it will impact the fewest number of partners.
Sep 16, 15:56 PDT
Update - Over the last 48hrs, we have implemented several changes that have improved connectivity for some, but not all of our partners. NWEA Engineers are continuing to work around the clock to investigate and resolve the issue. Student data has not been affected. Some of our partners have had moderate success overcoming the issue by refreshing the page and/or waiting several minutes. If you are experiencing connectivity issues, we recommend suspending your test schedule until we resolve this issue. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, we would recommend that you continue with your normal testing schedule. We will update this page by 8:30 AM EDT tomorrow (9/17/20).
Sep 16, 12:21 PDT
Update - Over the last 48hrs, we have implemented several changes that have improved connectivity for some, but not all of our partners. NWEA Engineers are continuing to work around the clock to investigate and resolve the issue. Student data has not been affected. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 3:30 PM EDT.
Sep 16, 09:29 PDT
Update - Over the last 48hrs, we have implemented several changes that have led to a decrease in connectivity issues for some partners. NWEA Engineers are continuing to work around the clock to investigate and resolve the issue. Student data has not been affected. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 12:30 PM EDT.
Sep 16, 05:35 PDT
Update - We have identified a likely root cause for the connectivity issues experienced by some partners and we are working with a third party vendor to validate and remediate. Student data has not been affected. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 8:30 AM EDT tomorrow (9/16/20).
Sep 15, 12:25 PDT
Update - We’ve received widespread reports from partners having connectivity issues or receiving error messages when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 3:30 PM EDT today.
Sep 15, 07:13 PDT
Update - We’ve received widespread reports from partners having connectivity issues or receiving error messages when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 10:30 AM EDT today.
Sep 15, 05:21 PDT
Update - We’ve received widespread reports from partners having connectivity issues or receiving error messages when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 8:30 AM EDT tomorrow (9/15/20).
Sep 14, 16:27 PDT
Update - We’ve received widespread reports from partners having connectivity issues or receiving error messages when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. If you experience connectivity issues, please contact technical support or your account manager. If you are not experiencing connectivity issues, or are resolving the issue by having your proctors/students refresh their screen, we would recommend that you continue with your normal testing schedule. If you are experiencing a high number of connectivity issues, we recommend suspending your test schedule until we resolve this issue. We will update this page by 7:30 PM EDT tonight (9/14/20).
Sep 14, 12:46 PDT
Update - We’ve received reports from some partners that they are still having connectivity issues or are receiving an error message when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. The most common solution to this issue is refreshing the page. If you experience issues, please contact technical support or your account manager. We acknowledge that experiencing connection issues may be frustrating, however we recommend to continue testing due to the fact that many partners are testing successfully today. We will update this page by 3:30 PM EDT.
Sep 14, 09:27 PDT
Investigating - We’ve received reports from some partners that they are still having connectivity issues or are receiving an error message when taking a test or logging into MAP Growth. NWEA Engineers are working around the clock to resolve the issue. The most common solution to this issue is refreshing the page. If you experience issues, please contact technical support or your account manager. We acknowledge that experiencing connection issues may be frustrating, however we recommend to continue testing due to the fact that many partners are testing successfully this morning. We will update this page by 12:30 PM EDT.
Sep 14, 07:38 PDT
Update - NWEA Engineers have identified a likely root cause of the issue, and have implemented a fix. We are continuing to monitor the situation and conduct system testing. If you are experiencing connectivity issues, please try and refresh your screen. If that does not solve this issue, contact partner support. Please continue with your normal test schedules.
Sep 11, 12:22 PDT
Update - We are monitoring for further issues. NWEA Engineers are working around the clock to investigate and resolve the issue that is impacting some partners. The most common solution to this issue is refreshing the page. Please continue with your normal test schedules and we’ll update this page by 3:30 PM EDT today.
Sep 11, 07:34 PDT
Update - We are monitoring for further issues. NWEA Engineers continue to investigate the issue that was impacting some partners. The most common solution to this issue is refreshing the page. Please continue with your normal test schedules and we’ll update this page by 10:30 AM EDT on September 11.
Sep 10, 14:36 PDT
Update - We are monitoring for further issues. NWEA Engineers continue to investigate the issue that was impacting some partners. The most common solution to this issue is refreshing the page. Please continue with your normal test schedules and we’ll update this page by 5:30 PM EDT.
Sep 10, 11:32 PDT
Update - We are monitoring for further issues. NWEA Engineers continue to investigate the issue that was impacting some partners. Please continue with your normal test schedules and we’ll update this page by 2:30 PM EDT.
Sep 10, 09:30 PDT
Update - We are continuing to monitor for any further issues.
Sep 10, 08:33 PDT
Monitoring - We’ve received reports from some partners that they are having connectivity issues or are receiving an error message when taking a test or logging into MAP Growth. The most common solution to this issue is refreshing the page. NWEA Engineers are investigating. Please continue with your normal test schedules and we’ll update the page by 12:30 PM EDT.
Sep 10, 08:22 PDT
Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 07:30 PDT
Scheduled - MAP Growth Reports will be unavailable starting on Sunday, September 20th @ 7:30 AM PDT through Sunday, September 20th @ 9:30 AM PDT, for scheduled system maintenance.

Because we want you to have access to any reports you may request, we highly suggest running your last report two hours prior to the scheduled system maintenance start time. This will help to ensure that the system completes your report before the downtime begins.
Sep 18, 15:08 PDT
Sep 19, 2020

No incidents reported.

Sep 18, 2020
Sep 17, 2020
Sep 16, 2020
Sep 15, 2020
Sep 14, 2020
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Completed - The scheduled maintenance has been completed.
Sep 11, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 PDT
Scheduled - MAP Growth Reports will be unavailable starting on Friday, September 11th @ 6:00 PM PDT through Friday, September 11th @ 9:30 PM PDT, for scheduled system maintenance.

Because we want you to have access to any reports you may request, we highly suggest running your last report two hours prior to the scheduled system maintenance start time. This will help to ensure that the system completes your report before the downtime begins.
Sep 8, 12:27 PDT
Sep 10, 2020
Sep 9, 2020
Resolved - The issue impacting a small number of partners has been resolved. Please continue with your normal test schedules.
Sep 9, 08:30 PDT
Monitoring - We’ve received reports from some partners that they are having connectivity issues or are receiving a blank page when taking a test. NWEA Engineers are investigating. Please continue with your normal test schedules and we’ll update the page by 11:30 EST.
Sep 9, 07:46 PDT